WhatsApp Marketing Agency That Turns Conversations Into Customers
As a WhatsApp marketing agency focused on measurable growth, we help you reach customers on the app they check most. We plan, build, and automate WhatsApp campaigns that get read within minutes and turn conversations into sales. From broadcast offers and abandoned cart reminders to order updates and AI-powered chatbots, every message is built around your customer journey and tracked all the way to revenue.
Whether you’re a D2C brand looking to recover carts and drive repeat purchases, a local business that wants to answer enquiries faster, or a B2B company qualifying leads through conversational flows, we make WhatsApp one of your highest-converting marketing channels.
Our WhatsApp marketing services cover everything under one roof: WhatsApp Business API setup, broadcast campaigns, automation, chatbots, click-to-WhatsApp ads, and reporting. Not sure where to start? Get a free WhatsApp marketing audit and we’ll show you how many sales your customers’ favourite app could be bringing in.
- Official WhatsApp Business API setup with a verified business profile
- Opt-in list growth and audience segmentation
- Personalised broadcast campaigns with rich media and quick-reply buttons
- Revenue-driving automations: abandoned cart, order updates, reminders and win-back
- AI chatbots that answer questions, qualify leads and take orders 24/7
- Reporting tied to replies, conversions and revenue, not just messages sent
Why choose the performance bee
Why Choose Our WhatsApp Marketing Agency
Most agencies blast messages. We’re a WhatsApp marketing agency that builds conversation systems: permission-based broadcasts, automated journeys, and chatbots that feel personal and sell at scale. Every message has a job to do, and we measure whether it did it.
Here’s what makes us different:
Strategy Before Sending
We start by understanding your customers, your offers, and the questions they ask most. Every broadcast, flow, and chatbot is mapped to a stage of the customer journey with a clear conversion goal.
Official API, Zero Shortcuts
We only use the official WhatsApp Business Platform through Meta-approved providers, with a verified business profile, approved message templates, and proper opt-ins. Your number stays healthy and your brand stays trusted.
Built by Performance Marketers
Because we also run performance marketing campaigns, we know how to drive traffic into WhatsApp with click-to-WhatsApp ads and turn those chats into customers, lowering your acquisition costs and raising lifetime value.
Personal at Scale
Segmentation and dynamic personalisation mean customers get messages that are relevant to them: their name, their cart, their order, their interests. That’s why people read, reply, and buy, instead of muting your brand.
Joined Up With Your Other Channels
WhatsApp works best alongside email marketing and social media marketing. We coordinate messaging, offers, and timing across channels so customers get a consistent experience, not repeated noise.
Transparent Reporting & Commitment
We typically work on 3 to 6-month agreements so there is time to build flows, test, and optimise. You get clear pricing, a shared campaign calendar, and monthly reports showing delivery, read rates, replies, conversions, and revenue.
WhatsApp Business API Specialists, Not Bulk-Message Senders
Your WhatsApp programme is planned by senior CRM and conversational marketing strategists and built by specialist copywriters, designers, and automation experts who know platforms like WATI, Interakt, AiSensy, Gupshup, Twilio, and the Meta Cloud API. You work directly with the people building your campaigns and chatbots, with no account-manager middlemen and no spammy bulk-messaging tools.
what you get
What's Included in Our WhatsApp Marketing Services
We’re not a bulk-message sender. As a full-service WhatsApp marketing agency, we handle everything from API setup and strategy to campaigns, automation, chatbots, and reporting, so every conversation drives engagement, sales, and loyal customers.
WhatsApp Business API Setup and Strategy
- WhatsApp marketing audit and competitor review
- WhatsApp Business API onboarding through a Meta-approved provider
- Verified business profile, display name and Meta Business verification
- Opt-in strategy with website widgets, QR codes, checkout and ad entry points, fuelled by our SEO and social media marketing campaigns
- Integration with Shopify, WooCommerce, HubSpot, Zoho and your CRM
- Monthly messaging calendar and sending schedule
WhatsApp Broadcast Campaigns That Get Read, Not Ignored
- Product launches, offers and sale-event campaigns
- Audience segmentation by behaviour, location and purchase history
- Rich media messages with images, video, PDFs and catalogues
- Quick-reply and call-to-action buttons that drive clicks
- Message template copywriting by our content marketing team, plus Meta approval
- Frequency capping to keep opt-outs and block rates low
WhatsApp Automation and Chatbots That Sell 24/7
- Welcome and onboarding flows for new subscribers
- Abandoned cart and browse abandonment reminders
- Order confirmations, shipping updates and COD verification
- AI chatbots for FAQs, product recommendations and lead qualification
- Appointment booking, reminders and feedback requests
- Smooth hand-off from bot to your live support team
Conversational Commerce: Discover, Ask and Buy in the Chat
- WhatsApp catalogue and product collection setup
- In-chat product discovery and personalised recommendations
- Cart building and checkout links inside WhatsApp
- Post-purchase cross-sell, upsell and replenishment messages
- Reviews, referrals and loyalty programmes via WhatsApp
- Landing pages and checkout flows built by our web development team
Click-to-WhatsApp Ads That Turn Paid Traffic Into Conversations
- Click-to-WhatsApp ads on Facebook and Instagram
- Audience targeting and creative built for conversations
- Automated first replies that qualify leads instantly
- Lead capture straight into your CRM
- Retargeting for people who chatted but didn’t buy
- Full-funnel optimisation with our performance marketing team
WhatsApp Compliance, Testing and Analytics
- Opt-in and opt-out management in line with WhatsApp Business policies
- Phone number quality rating and messaging limit monitoring
- A/B testing of templates, offers, buttons and send times
- Delivery, read, reply and click-through tracking
- Revenue attribution with Google Analytics 4 (GA4) and UTM tracking
- Monthly reports with clear next-step recommendations
OUR PROCESS
What makes our WhatsApp marketing service so effective?
Audit & Opt-In Strategy
We start by understanding your customers and your current setup. We review how people contact you today, audit any existing WhatsApp activity, and map the moments where a timely message would drive a sale. Then we plan how to grow a permission-based audience through your website, checkout, social channels, and ads.
Build, Automate & Launch
We set up the WhatsApp Business API, verify your profile, and connect it to your store and CRM. Our team writes and designs every message template, builds automated flows and chatbots, and gets templates approved by Meta. Everything is tested end to end before it goes live. You approve the plan and the creative, and we handle the rest.
Test, Measure & Scale
Launching is just the start. We A/B test templates, offers, buttons, and send times, and track deliveries, reads, replies, conversions, and revenue per message. Winning campaigns and flows get expanded and refined, so WhatsApp keeps growing in value month after month.
Engineered for Tangible Impact
We track business outcomes, not vanity metrics.
Typical open rate for WhatsApp messages, far higher than email or SMS
Always-on chatbots and automated flows that answer, qualify and sell around the clock
Reporting transparency. Every report shows delivery, read rates, replies, conversions, and revenue driven by WhatsApp.
FAQ
Frequently Asked Questions About WhatsApp Marketing
Looking to learn more about WhatsApp marketing for your business?
What is WhatsApp marketing?
WhatsApp marketing is the practice of using WhatsApp to communicate with customers who have opted in to hear from your brand. It includes broadcast campaigns, automated messages triggered by customer actions (such as abandoned carts or new orders), chatbots, and one-to-one conversations. Because WhatsApp messages land in the same app people use to talk to friends and family, they are read quickly and get far higher engagement than most other channels.
What's the difference between the WhatsApp Business App and the WhatsApp Business API?
The free WhatsApp Business App is designed for small businesses managing chats manually from one phone. The WhatsApp Business API (also called the WhatsApp Business Platform) is built for growing brands: it lets multiple team members share one number, send broadcasts to large opted-in audiences, run automations and chatbots, and integrate WhatsApp with your store, CRM, and analytics. We set up and manage the API for you through a Meta-approved provider.
Will my WhatsApp number get blocked or banned?
Not when it’s done properly. We only message people who have opted in, use Meta-approved message templates, follow WhatsApp Business and Commerce policies, and keep sending frequency sensible. We also monitor your phone number’s quality rating and block rate so any issues are caught and fixed early, long before they affect your account.
How much does WhatsApp marketing cost?
There are two parts to the cost: Meta’s messaging fees and our management fee. Meta charges for business-initiated template messages, with rates that depend on the message category (marketing, utility or authentication) and your customers’ country, while replies to customers within the 24-hour customer service window are generally free. Our fee depends on the scope of work, such as setup, campaigns, automation, and chatbots. Book a strategy meeting for a tailored quote.
Which WhatsApp platforms and tools do you work with?
We work with leading Meta-approved WhatsApp Business Solution Providers and tools, including WATI, Interakt, AiSensy, Gupshup, Twilio, 360dialog, and the Meta Cloud API directly. We also integrate WhatsApp with Shopify, WooCommerce, HubSpot, Zoho, and other CRMs. If you don’t have a platform yet, we’ll recommend the right one for your business and budget.
How long does it take to see results?
WhatsApp marketing can deliver results quickly. API setup and template approval usually take one to two weeks, and most clients see an uplift in replies and sales within the first few weeks once broadcasts and core automations like abandoned cart reminders go live. Results keep growing over the following months as we test, optimise, and grow your opted-in audience.
Can WhatsApp marketing work alongside my other marketing channels?
Yes, and it works best that way. WhatsApp turns the traffic you earn from SEO, social media marketing and paid advertising into real conversations, while email marketing handles longer-form content and newsletters. Because these services are managed under one roof, your messaging, offers, and reporting stay consistent across every channel.
Do you require long-term contracts?
No, but WhatsApp marketing gets better with every test. We typically recommend 3 to 6-month agreements so there’s time to set up the API, build your flows, run meaningful tests, and grow your audience. We’re transparent about pricing with no hidden fees, and you own all the templates, content, and data we create for you. Book a strategy meeting to get a tailored proposal.
